Young people, staff and volunteers all play an active part in KEY

25 Years This year marks 25 years since KEY was set up. We will be marking our 25th anniversary with a series of exciting events throughout the year, a total of 25 in fact. Dates for these will be announced via our Facebook Page and News Section.

If you are homeless

Who you should contact

Homefinder
South Tyneside Council
25-27 Market Place
South Shields NE33 1JF

Email: homelessness@southtyneside.gov.uk

Telephone: 0300 1236633
Out of hours (evenings and weekends) Tel: 0191 4562093
Opening times

Monday 8.30am – 5pm
Tuesday 8.30am – 5pm
Wednesday 8.30 – 5pm
Thursday 8.30 – 5pm
Friday 8.30 – 4.30

KEY operates a drop-in at Homefinder’s offices Monday to Friday from 1pm to 4pm. At these sessions staff from KEY are available to provide you with independent advice and support.


What is Homelessness

Anyone can become homeless. Problems such as debts, domestic violence, relationship or family breakdown can lead to someone having to leave their home. Homelessness is not just about living on the streets.

You are legally homeless if you:

• have nowhere to live
• live in temporary accommodation such as bed and breakfast, hostel, hotel or squat
• stay temporarily with relatives or friends and who cannot accommodate you long term
• cannot stay in your home because of violence or threats
• live somewhere but it is not reasonable for you to stay there. Examples include: overcrowding or very poor conditions

You may be considered a priority need if you:

• are 16 or 17 years old
• are 18-20 and used to be in care
• are responsible for dependent children
• are someone you live with, is pregnant
• are homeless as a result of flood, fire or other disaster
• are vulnerable
• have been in the armed forces or prison, custody or detention in the past and are deemed to be vulnerable as a result
• can no longer stay in your home because someone has been violent or abusive towards you, or has threatened you with violence

If you think you are homeless or are threatened with homelessness you should seek advice as soon as possible.

You do not have to wait until you actually become homeless you, can contact Homefinder  at South Tyneside Council if you are likely to become homeless within 28 days.


What help KEY can give

Most people are eligible for assistance from Homefinder at South Tyneside Council but they do not have to provide accommodation for everyone. There are different types of help available depending on your circumstances.

KEY works in partnership with Homefinder at South Tyneside Council and other agencies to help young people who are under threat of homelessness. If you are homeless then KEY can help in the following ways:

• Mediate with young people, parents and carers.
• Provide advice on accommodation options
• Support in making housing applications.
• Referrals to other services if needed, for example counseling or addiction support.
• Provide food or other household items in an emergency.

KEY operates a drop-in at Homefinder’s offices Monday to Friday from 1pm to 4pm. At these sessions staff from KEY are available to provide you with independent advice and support.